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Now You Too Can Have Access To The Same Audio
and Video Sales-Building Resources Previously Only Available to My
Telesales Success Elite Inner Circle Members!
Platinum and Manager's Platinum members of of my Telesales Success
Inner Circle of Sales Professionals each month receive exclusive
sales-building audio and video programs not available anywhere else.
Until now.
There
are resources for both sales managers and sales reps. For the audio
seminars, I have hand picked experts in their respective areas of
questioning, getting referrals, and selling value and getting full
price. For managers, I interview the foremost telesales experts on
coaching and motivating reps. And you can now get this valuable
information below.
Available as a download only, or with the actual audio CD. If you
choose, you can get the download only of the audio programs and not
have the shipping fees.
FREE BONUS: Written transcripts of the programs included!
Plus, for each audio seminar I'm including the written transcript of
each program so you can refer to it as you listen, or use it as a
reference on its own.
And,
we now have added video to the stable of training resources here at
Business By Phone. In my Telesales TV episodes I have a number of
recurring features where I present tips and techniques, show actual
examples in practice, blow away some old tired sales myths (and tell
it the way it really is), answer questions for people like you in the
field, and actually get calls from sales reps and critique them!
Add to
your sales library below, and you will certainly add to your income!
Audio CD Seminars for Sales Pros
(Click on the title of each program
for more in-depth info, and some samples you can listen to)
___________________________________________________________________________________________
Purchase These Audio Seminars For As Little As $27 Per Audio CD
Call
800-326-7721 to ask about Mix and Match Discounts
___________________________________________________________________________________________
"Voice
Mail Strategies That Sell--How
to Get Through More Often More Quickly and Get More Calls Returned,","
Featuring Colleen Francis, Interviewed by Art Sobczak
It’s a fact that most
salespeople reach voice mail more often than they do their desired
prospect or customer. Many salespeople consider voice mail to be the
number one barrier to their ability to sell more and make more money.
The dilemma: What can we do to get through more often, more
quickly, and get more calls returned? That's what you will
discover in this 55-minute Audio Seminar, in which Art Sobczak
interviews internationally-known sales expert and consultant Colleen
Francis who reveals her secrets for turning voice mail into an
incredibly potent selling tool and actually using it to generate more
sales. You'll get Colleen's exact Three-Step Voice Mail Strategy, with
word-for-word examples, and more. Orders include the audio CD, the
printed transcript, and you will be able to instantly download the
audio file and transcript. Or, save on shipping and order the
electronic files alone.
Order “Voice Mail Strategies That Sell” Audio Seminar CD, and e-files
for $59
($5 US shipping)
NON-US CUSTOMERS: Order Here
for $59, plus $10 shipping
Order just the
electronic downloadable audio file and transcript
for $49
Download instructions will arrive in a follow-up email

"Getting and
Keeping a Successful Telesales Attitude,"
Featuring Dr. Alan
Zimmerman, Interviewed by Art Sobczak
All of the sales techniques
known to man are essentially worthless unless you have a positive
sales attitude. In this one-hour audio seminar, Alan Zimmerman, author
of the book, Pivot- How One Turn in Attitude Can Lead to
Success, shows exactly what you need to do to get, and keep
your motivational fires roaring so you can perform and sell at the
highest levels. You'll hear: how to stop your negative thoughts, how
to lose the fear of risk, how to be enthusiastic all of the time, how
to avoid rejection and failure, and much more. This CD will not only
help your sales, but all aspects of your life!
Printed Transcript Included
.
ORDER THE DOWNLOAD ONLY- Get the e-files for
$49
"Your
Telephone Sales Voice: How to SOUND
More
Effective Over the Phone."
Featuring Susan Berkley Interviewed by Art Sobczak
On the phone, of course, your prospects and customers can't see
you. But actually they CAN, since they are forming an impression of
you in their mind's eye. The good news is that you can change, and
enhance your telephone image through your voice. Voice and speaking
expert, Susan Berkley ("The Most Listened-To Voice in America," you'll
understand when you hear the seminar) shares a number of valuable tips
so that you can sound and "look" the way you want on the phone. She
lists the many voice and speaking mistakes that many of us make, and
what to do instead.
If you were to see an important prospect in person, of course you
would want to look your best. Be certain that you look your best every
day on the phone as well. Listen to this valuable audio seminar and
you will sound better, and be more persuasive
Printed Transcript Included
.
Order “Your Telephone Sales Voice Audio CD” and
e-files for
$59
($5 US shipping)
NON-US CUSTOMERS: Order Here for $59, plus $10
shipping
Order jsut the
electronic downloadable audio file and transcript
for only $49
Download instructions will arrive
in a follow-up email
"How to Sell Value, Get Full Price, and Overcome Price Resistance an d Objections"
Featuring Bill Lee
Interviewed by Art Sobczak
Art
interviews sales trainer, author, and successful businessman, Bill
Lee. Bill is an expert on selling value, and getting your price. He
shares a number of secrets and tips you can use right now to quit
giving away dollars of pure profit. You’ll hear, the one mistake that
salespeople make, that ensures you will not be able to sell on value;
the technique that all expert purchasers learn in "buyers school" in
attempts to get you to reduce your price, and what to say in response;
other price-dropping negotiating tactics you’ll get hit with, and how
to prepare for them; exactly how to respond to price objections, and
much more! Includes Printed Transcript
Order “How to Sell Value and Get
Full Price Audio CD” for $59
($5 US shipping)
NON-US CUSTOMERS: Order Here for
$59, plus $10 shipping
Order just the
electronic downloadable audio file and transcript
for only
$49
Download instructions will arrive
in a follow-up email
"The 12 Best Questions To Ask Prospects
and Customers"
Featuring Jim Meisenheimer interviewed by Art
Sobczak
In this audio
seminar, Art interviews sales strategist, Jim Meisenheimer, who holds
back nothing as he gives, word-for-word, the 12 questions that
have put millions in his pocket. You'll hear: What one word to never
use in your questions, and what to say instead to really find out why
they will buy from you; What to never ask to determine if they are a
decision maker, and what to say instead; How to ask questions to blow
away the price objection, BEFORE it comes up; What to ask to prompt
prospects to tell you exactly what they need, and more!
Printed Transcript
Included
Order “The
12 Best Questions” Audio Seminar CD, and e-files for $59
($5 US
shipping)
NON-US CUSTOMERS: Order
Here for $59, plus $10 shipping
Order the electronic downloadable audio file and transcript only for
$49
Download instructions will arrive in a
follow-up email
"How to Create a Network of Endless Referrals"
Featuring Bob Burg Interviewed by Art Sobczak
Art
interviews referral expert Bob Burg. If you use the phone to get new
business, you know you’d rather call a great referral than make a
prospecting call. Bob shows us what to say, and what not to say and do
(which most people do, by the way, and fail) in order to have people
who WANT to refer you to others. Printed Transcript Included
Order The
"Endless Referrals" Audio CD" and e-files for $59
($5 US shipping)
NON-US
CUSTOMERS: Order Here for $59, plus $10 shipping
Order just
the electronic downloadable e-files for $49
Download instructions will arrive
in a follow-up email
Audio CD Seminars for
Managers
___________________________________________________________________________________________
Save Up To $15 Per Audio CD
Call
800-326-7721 to ask about Mix and Match Discounts
___________________________________________________________________________________________

"Motivating Without Money"
Featuring Dave Worman Interviewed by Art Sobczak
Dave Worman, author of the book by the same name, and the best-selling
"Motivating With Sales
Contests," is known as The Doctor of Motivation. In this audio seminar
he shares specific ways to get sales pros performing at top levels,
without spending cash to do it. You won’t want to miss this one!
Printed Transcript Included
Just $79
Order The "Motivating Without Money" Audio CD"
and e-files for $79 ($5 US shipping)
NON-US
CUSTOMERS: Order Here for $79, plus $10 shipping
Order just
the electronic downloadable e-files for $59
Download instructions will arrive
in a follow-up email
Special Double CD
"The Telesales Coach: How to Turn Ordinary Reps into EXTRAORDINARY
Reps"
Featuring Jim Domanski Interviewed By Art Sobczak
In this
DOUBLE CD audio seminar Art interviews Jim Domanski, telesales
consultant and trainer, and author of several popular books. Jim
shows you, step-by-step, what to
do, what to say, and what not to do to run effective telesales
coaching sessions, so you can keep your reps motivated, and performing
at the highest levels.
Printed Transcript Included
Order “The Telesales Coach Audio Seminar on two
CD's” and e-files for $99
($5 US shipping)
NON-US CUSTOMERS: Order Here for $99, plus $10
shipping
Order just the
electronic downloadable audio file and transcript
for only $69
Download instructions will arrive in a follow-up email
Special Double CD

"The
Top 10 Telesales Recruiting and Hiring Mistakes, and How to Avoid
Them"
David Yoho interviewed by Art Sobczak
Telesales recruiting and hiring consultant David Yoho shows exactly
what to avoid in the hiring
process. These errors cost companies
millions every year--what might they be costing you? If you hire
just one sales pro per year, or hundreds, you will not want to miss
this special two-hour audio seminar.
Printed Transcript Included Just $99
Order “The Top 10 Telesales Recruiting and Hiring Mistakes” and
e-files for $99
($5 US shipping)
NON-US CUSTOMERS:
Order Here for $99, plus $10 shipping
Order just the
electronic downloadable audio file and transcript
for only $69
Download instructions will arrive
in a follow-up email
"Flash Reports:
How to
Get Your Telesales Reps to Take Personal Responsibility for Their
Activities and Results; By Self Coaching and Motivating Themselves to
Achieve More Sales and Revenue"
An Audio Seminar
on CD Featuring Jim
Domanski
Interviewed by Art Sobczak
Do you recognize this problem:
You often just don’t have as much time
as you need to devote to the type of hand-on coaching, guidance and
training that you know your reps need to become and remain their
absolute best
If so, here's the solution: Flash Reports.
In this CD audio seminar, Jim Domanski shows you how to use Flash Reports, a very simple, but powerful method of having reps
track their OWN results, on a half-hour basis. This saves you time, motivates them, enhances
results, and provides a number of other benefits. If you’re a
manager with not enough time to devote to the critical task of
evaluating results and coaching your reps, this system is for you!
Includes printed transcript of seminar, and actual forms and reports
you can use!
Order “Flash
Reports” Audio Seminar on CD with e-files for $79
($5 US shipping)
NON-US CUSTOMERS: Order
Audio
Seminar on CD and e-files
for $79
(plus
$10 shipping)
Order the
just electronic downloadable audio file and transcript
for only $59
Purchase These Audio Seminars For As Little As $27 Per Audio CD
Call
800-326-7721 to ask about Mix and Match Discounts
Telesales Training Videos
___________________________________________________________________________________________
Purchase These Training Videos For As Little As $55 Each
Call
800-326-7721 to ask about Mix and Match Discounts
___________________________________________________________________________________________

Telesales
TV Video DVD- Episode 1
In this 25-minute video (perfect for sales meetings), Art shows you a
number of ideas, tips and techniques to increase your sales and
results by phone. Included in this episode:
The Big Lesson: Art shows you what really works in addressing
objections, and why "overcoming" objections and objection "rebuttals"
cause more resistance.
The Mail Bag: Art Answers questions about using scripts, and the
best times to call.
Sales Mythbusters: You’ve heard this myth before, but if you
believe it and practice it, you’re losing sales. Art shares what to do
instead.
Bonus: Art receives a call from a sales rep, and uses it as a
sales lesson.
Just $99
($5 US shipping)
Add
"Telesales TV" Video DVD-Episode
1 to cart
Non-US ORDERS
Click Here- $99 ($10
non-US shipping)
Telesales TV Video DVD- Episode 2
Episode 2 picks up with the same segments as Episode 1, covering
different sales topics with tips, techniques and examples you can use,
and also what to avoid. Included in this episode:
The Big Lesson:
Sales reps sometimes jump in too early and begin a presentation. This
deprives them of great information, and can create objections. Art
shares his "iceberg Theory of Questioning: where you can let customers
sell themselves.
The Mail Bag: Art Answers questions about asking "Are you
familiar with us?" at the beginning of calls. He answers another about
a technique you should avoid, and reviews a rep’s opening statement.
Sales Mythbusters: There’s lots of bad information out there
about screeners. Art blows away a myth and gives you a number of
success tips
Bonus: Once again, Art receives a call from a sales rep, and
turns it into a sales lesson.
Just $99
($5 US shipping)
Add
"Telesales TV" Video DVD-Episode
2
to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Telesales
TV Video DVD- Episode 3
Some new segments in Episode 3, as well as a few regulars. ALL will
help you sell more.
The Big Lesson:
"Rejection" is something that has caused many sales reps to not reach
their potential, and maybe even get out of selling. You should not
EVER experience rejection, and Art shows you how to view it, and
completely AVOID it!
Sales Mythbusters: Perhaps you've heard that the phone should
only be used to get an appointment, and you should not try to sell
over the phone. Art blows away a myth and tells you the way it
really is.
Quick Questioning Tip: Here's a questioning tip that can put a
lot of money in your pocket. Especially if there are other decision
makers involved in your sales process.
Sleazy Sales Tactic to Avoid: You might have seen this goofy
technique for getting calls returned. You need to AVOID it at all
costs!
Bonus: Once again, Art receives a call from Al Smolski, and
turns it into a sales lesson.
Just $99
($5 shipping)
Add
"Telesales TV" Video DVD-Episode
3 to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Telesales TV Video DVD- Episode 4

The Big Lesson:
"Send me something" is often an attempt to get sales reps off the
phone. Here's what you can do to determine if there really is
potential. AND, Art shows what you can do to ensure that what you do
send has impact.
Opening Statement Review: Art takes actual opening statements from
sales reps in the field, reviews them, and shows how they can be
improved. You can use these ideas in your own openings.
Sales Mythbusters: If you've ever been frustrated by someone who
is not the ultimate decision maker, you might have been tempted to do
what "Mythguy" suggests. And that could be fatal. Art shows what to do
in this common situation.
Why Your Voice Mails are Ignored, and What TO DO Instead: Face
it, most voice emails are ignored. worse, the ENSURE the sales rep
will never speak with the buyer. Art goes through the voice mail
mistakes to avoid, and what to do to enhance your chances of speaking
with your buyer.
Bonus: Again, Art receives a call from Al Smolski, and
turns it into a sales lesson.
Just $99
($5 US shipping)
Add
"Telesales TV" Video DVD-Episode
4 to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Telesales TV Video DVD- Episode 5
Big
Lesson- Sales reps
give away pure profit by not knowing how to react to simple price
comments, mistaking them for real price objections. Art shows
exactly what to do to keep that profit.
Turning Inquiries Into Sales-
Prospects who contact you should be the easiest to close. You'll see
word-for-word tips to convert more into sales.
Mythbusters- Maybe
you've heard you should never ask a question that can be answered
with a "no," or just a one- or two-word answer. Not true. Art shows
when you actually should!
Handling Stalls and Delays -
How you react to "I want to think about it" means you'll either move
forward in the sales process, or get sucked into a time-wasting
trap. You will get lots of responses to ensure your success.
Ask the Cleansing Question-
Here's one question that can get immediate sales, and clear out your
time-wasting prospects.
BONUS- Once
again, Art gets a call from sales rep, Al Smolski, and turns it into
a sales lesson on how to begin follow-up calls the right way.
Just $99
($5 US shipping)
Add
"Telesales TV" Video DVD-Episode
5 to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Telesales TV Video DVD- Episode 6
The Big Lesson- Here’s the one factor that most directly affects your
success and income: the size of your THINKING. Art shows how thinking
big in sales will produce big results.
Sales Mythbuster
The MythGuy says you should ask someone if they are a decision maker
in your opening statement. Not so! See and hear why, and what you
should do instead.
Cutting Their Costs Means Raising Your Sales
When you can help someone cut their costs, you have their attention,
and probably their business. Art gives you word-for-word questions and
phrases to use on your calls.
How to Place An Effective Follow-Up Call
Doing the right things on the follow-up call is essential to keeping
the sales process moving forward. You’ll see the step-by-step process.
Bonus!
Art gets a question from sales rep, Al Smolski regarding the topic of
asking someone for their time at the beginning of a call.
Just $99
($5 US shipping)
Add
"Telesales TV" Video DVD-Episode
6 to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Telesales TV Video DVD- Season 2, Episode 1
The Big
Lesson- Many sales
reps ask about the prospect's/customer's budget and get shot down as a
result. You'll see and hear why that usually is not a good question,
and when and how you should ask about
money.
Interview With a Buyer-
Art interviews Dan Hoemke, the former CEO of Humana's Western Region,
who shares what it takes to get to and sell to high-level buyers, AND,
what to avoid that is certain to get you
screened out.
Video Question From a
Viewer- A Platinum
member of the Telesales Success Inner Circle submits several questions
via video. These questions, and Art's answers deal with price
resistance, and objections--something most sales reps encounter.
"How are You Today?"-
Whether or not you should use that question at the beginning of a call
sparks a lot of debate. See arguments on both side of the issue, and
what you should do.
How and When to Upsell-
Art actually places a call to our friend, Al Smolski, and it turns
into a sales lesson on the what to do and avoid to upsell effectively.
Just $99
($5 US shipping)
Add
"Telesales TV"
Video DVD-Season 2,
Episode 1
to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Telesales TV Video DVD- Season 2, Episode 2
How to Avoid the "Just Checking In" Call

Starting out a call in this way usually gets you
nowhere. Art shows what you should do instead to move the sales
process forward.
Should You Give the Screener Information?
Some "experts" suggest that you don't waste time answering
screeners' questions. Following that advice is sure to get you
screened out. Here's what to do to get the screener to HELP you.
Resistance and Objections Tips
Art shares how to handle the Resistant Reflex Response that
occurs early in a call, but may not be a real objection. He also
discusses how to address a common real objection that happens later in
a call.
Questions From Fellow Sales Pros
Sales professionals from the field pose questions about
situations we all run into.
Handling "The Timing Isn't Right, Right Now
In today's economy, the reality is that a slowdown has occurred in
some industries. Here's how to position your success when they DO buy.
Just $99
($5 US shipping)
Add
"Telesales TV"
Video DVD-Season 2,
Episode 2
to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Telesales TV Video DVD- Season 2, Episode 3
How to Handle "Panic Mode"
Prospects
When you get seemingly hot prospects who need information right now,
be careful. Some do result in sales. Others waste your time and money.
The key is knowing the difference. You'll see exactly what to ask and
present.
The RIGHT Way to Set Phone Appointments
If you are not setting phone appointments, you should. It sets you
apart from other sales reps and is an effective use of time. Here is
the right way to do it, that also saves time, and positions you as a
professional.
Success Tips From Fellow Sales Reps
You'll see a couple of sales reps sharing what works for them on the
phone. You'll hear a great tip about preparing for a prospecting call
so it is not "cold," and also how to handle the prospect who you
thought was going to buy, but never called you back.
TeleTips
You'll see three brief tips you can use right now!
How To Get Commitment On Every Call
You won't get a sale on every call of course, but if you
are going to follow up, you should get a commitment to move the
process forward. You'll see exactly how to do this, and also how to
close more sales in the process.
Just $99
($5 US shipping)
Add
"Telesales TV"
Video DVD-Season 2,
Episode 3
to cart
Non-US ORDERS
Click Here- $99 ($10 non-US shipping)
Special Bundled
Package Discounts
(these packages do NOT include the
download files)
Package 1: Get ALL SIX Sales Rep Audio
Seminars on CD
Individually, these would be
$354. You'll save $157
Your investment, Just $197
($10 US shipping)
Add
Package 1 to cart
NON US ORDERS-Add
Package 1, All 6 Sales Rep CDs to cart $197
($20 non US shipping)
Package 2:
All FOUR Managers Audio Seminars on CD
Individually, these would be
$356. You'll save $157
Your investment, Just $199
($10 US shipping)
Add
Package 2 to cart
NON US ORDERS-Add
Package 2, All FOUR Managers CDs to cart $199
($20 non US shipping)
Package 3: All NINE Episodes of
Telesales TV on DVD for LESS than the price of 6!
If you invested in all five DVD's, you'd
pay $991. Instead, you get them ALL for just $593,
less than the price of six. Order this
sales-building package today!
Your investment, Just $593
($15 US shipping)
Add
Package 3, All 9
DVD's to cart
NON US ORDERS-Add
Package 3, All 9
DVD's to cart
($30 non US shipping)
Best Deal-HALF OFF!
Package 4: Everything on This Page!
All 10 Audio Seminars on CD, and all NINE DVD's!
Separately, these items total
$1701. You save $852, half off! Order this
sales-building package today! Your investment, Just $849
($15 US shipping)
Add
Package 4 to cart
NON US ORDERS-Add
Package 4, All 10 CD's, All 9
DVD's to cart Just $849 ($30
non US shipping)
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