Resources to help professionals use the phone, conversationally, to prospect, qualify, sell, and service customers, without rejection.


 

 

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New Management Seminar Announced!

     
"Maximum Motivation on Minimum Budget"

The ultimate seminar on employee motivation for the telesales industry, Delivered By Dave Worman, aka "Dr. Motivation"

Irvine, California * Embassy Suites * June 12 & 13TH 2001

Cash is King, Right?. . . . . WRONG!
Studies and research prove over and over again that there is far more to motivating your telesales and service personnel than raises, bonus and commission checks or cash spiffs!

Perhaps you've used Dave Worman's books or seen him present pieces of his innovative motivational ideas and techniques at telesales seminars and conferences across the continent. Now, each chapter of his latest book "Motivating Without Money" will come to life as you roll up your sleeves with Dave for this dynamic two-day workshop. Click here for complete detailed information.

Featured Article By Art Sobczak

The Most Worthless Opening Ever: 
"I Sent You Something … Didja Get It?"

The overworked and underpaid mid-level manager at Anybusiness USA Inc. arrives at his office, greeted by a blizzard of mail mounded on his desk, as if a dump truck emptied its load there. Catalogs, seminar mailings, trade journals, solicitations disguised as checks and IRS notices, and maybe a couple of important pieces of business correspondence. He tosses all but a few envelopes in the growing "to get to someday" pile in the corner.

Checking his inbox, he retrieves a fistfull of (Click here for full text)

Telesales Rep College Update
 
   The Minneapolis program is the last chance for a College until we begin the programs in the Fall of 2001. 

     Washington D.C., April 25-26, SOLD OUT, waiting list forming
     Minneapolis, May 2-3, a few spots remain
     Chicago, May 9-10, SOLD OUT, waiting list forming

     Click here for more information on the College seminars.

     We are now booking dates for July and beyond for customized in-house programs, national sales meetings, workshops, keynotes and seminars. Click here for more info.


 
On-Site Training
 
     It was my third year in a row working last week with the great sales team at Creative Solutions Inc, and they added a sister company, Research Institute of America. Click here to see the group photo of these sales superstars.

     

Links to Other Recommended Resources

 

Tip of the Week

Any time a prospect or customer says, "I need to discuss it with ____," ask them, "Are you going to recommend that you move forward with it?"

  
Quote of the Week

"The will is more 
important than skill when 
scaling a wall."

Robert Schuller

  

Help for Sales Reps

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Help for Managers

  

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