Tel-E Sales Tip of the Week
March 11, 2008

Published By Art Sobczak, Business By Phone Inc.
See articles, books, audios, and other resources
http://www.BusinessByPhone.com

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This Week's Tip:
Without This, You Have ZERO Chance of Success

Greetings!

Have you about had it with winter? Geez, it's
mid-March and they're talking about possible
snow here in Nebraska over the weekend!

Speaking of snow, that reminds me of a real
storm I was in a few years ago.
 
I was in Wisconsin in mid-March, doing a
training program. Looking out the hotel window, I
noticed a light, beautiful snow falling. It looked
like a postcard scene.

The snow had accumulated on the rental car windshield,
so I went out to clean it off and started the car.
After brushing off the snow and scraping a bit of
frost, I thought I'd keep the car running a few
minutes to warm it up. A good time to go inside the
hotel and grab a cup of coffee for the ride.

So, I took the remote lock-opener off the key chain,
leaving the key in the car. I then locked the door
using the remote. Walking away, I thought I'd hit
the remote again just to make sure it would open the door.
 
Nothing.
 
Press, press. Nothing.

Tap, tap, tap. No response.

SQUEEZE!
 

Silence.
 
Key is in the ignition. Car is running. Exhaust fumes
gently floating skyward. Door is locked.

I thought I heard the remote laughing at me.

My heart sunk into the snow beneath my feet.

Immediate first thought: What do I need to DO about
this? I need to call a locksmith.

I rushed inside, got a phone book, quickly reached a guy

who was just a few minutes away. He said he'd be
there in 10; he got there in six. I was very grateful.

Handing me his $35 invoice, he said, "Well, your
day isn't starting out too good, is it?"

I replied, "Actually, my day is starting out pretty
great right now. You've helped me make sure I'll arrive
 where I need to be, on time. The snow is beautiful,
life is good."

He stepped slowly away, backwards, never taking his eyes off
of me until he got in his car, staring at me like I was psycho.

The session with the reps went great. Of course I
had a great attitude about the day.

On my connecting commuter flight through Minneapolis,
we had to ride a shuttle bus to the main terminal after
deplaning. Upon entering the terminal, my heart sank
again. I had left one of my carry-on bags on the shuttle bus.

If I tried to go back out onto the secure tarmac area,
I certainly would have been machine-gunned down, so
I found a gracious airline employee who radioed the bus driver.

Another attendant delivered my bag a few minutes later.

"You're not having a good day, are you?", the guy said as

he handed me the bag.

Actually, "I'm having a GREAT day. I never thought I'd see
this bag again."

Upon landing home, at the airport parking garage, I'm
searching for my credit card at the payment window. For
the third time that day, the heart did the fifty-story
elevator dive. The card wasn't in my wallet.

Ten cars are now lined up behind me, all the drivers
tapping on their steering wheels, certainly saying,

"OK dufus, how tough can it be to pay for parking?"

Finally I realized it was in my pocket.

The attendant said--you guessed it--

"It's not your day, is it?"

I looked her square in the eye and said, "It is a fantastic

day. I'm home, and get to sleep in my own bed in a few
minutes. And I have my credit card."

So what's the message here?

YOU decide what kind of attitude you'll wear each day. And
the old saying is true:

It's not what happens to you, but how you REACT to it that's
most important.

That's especially true on the phone. You've picked a
profession that exposes you to repeated situations that can
pull you down. How you view them and react to them determines
your attitude, and success.

I always say that the material I present on how to sell and
prospect by phone, the what-to-say stuff, is of course important
in getting "yes" answers. However, there is one thing that is
ultimately more important, and without this, you have no chance
of succeeding.

That's your ATTITUDE.

The best piece of instruction I've ever produced here in my
business on attitude and motivation is an interview I did recently
for my Telesales Success Inner Circle Platinum members.
It was with Dr. Alan Zimmerman, on,

"Getting and Keeping a Successful Telesales Attitude
."

In this 50-minute audio seminar, Alan covered,

-the startling psychological evidence that a positive
attitude leads to success, and why a poor attitude keeps
losers losing. If you've ever poo-poohed the notion of
positive thinking, you need to hear this.

-the FIVE behaviors and beliefs that might be keeping you
from a consistently positive attitude, and hindering your success.
You might be repeating one or more of these every day and
not even realize it.

-eight things TO DO to get rid of negativity and attract positivism

-the importance of risk in sales and success, how to not fear it, and
instead thrive on it.

-how to be enthusiastic all of the time, therefore affecting the attitudes
of others, and their perception and behavior toward YOU.

-SIX specific actions to minimize or eliminate failure in sales and
your life, plus much more!


I urge you to invest in your success and get this CD. It will change
your life, IF you want to.

And oh, I'll also include the PRINTED transcript of the seminar
so you will have a hardcopy version of the many tips and strategies
that you can write notes on, refer back to, or even post on your wall.

Get it at http://www.businessbyphone.com/tss.htm . (Just scroll down
the page. It is the first Audio Seminar listed.)

 
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QUOTE OF THE WEEK
 

"Enthusiasm is the greatest asset in the world. It beats
money, power, and influence."
Henry Chester

Go and have your best week ever!

Art

 

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Planning Your 2008 National Sales Meeting
Or any of Your 2008 Training? Let Me Help
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For more info, go to http://businessbyphone.com/art.htm, or
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programs) 

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Reprint These Tips In Your Own Publication
We encourage you to reprint these Tips in your own email, online, or conventionally-
printed publications. It's free, as long as credit is given. Reply with your

request. Contact: Art Sobczak, President, Business By Phone Inc. 13254 Stevens St.,
Omaha, NE 68137,
(402) 895-9399.  Or, email:arts@businessbyphone.com

 

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