Tel-E Sales Tip of the Week
 

February 10, 2010

Published By Art Sobczak, Business By Phone Inc.
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This Week's Tip:
Responses to the Tip on Names

Greetings!

The Tip a couple of weeks ago about
"
Mistakes, Tips on Using Names"
http://businessbyphone.com/TelE-Sales1-28-10.htm
certainly struck a chord with lots of people. Thought
you might find some of them interesting, and a
couple quite amusing!

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Hi Art,

I have been a long time fan of the weekly tips
and this one really made me want to comment!

Quite simply, you put in words so eloquently the
experience of having an unusual name. In a shared
experience kind of way it made me laugh.

My surname is not so complicated by comparison,
its Bibic. But it should have an accent over the c, which
means it is pronounced Bib-itch (naturally many keyboards/
applications don't have this option). I will pronounce my
name and then spell it for people - to this day, I am
amazed at home common it is to hear people then tell me
that its bib-bick (ala your 'Don't rename them' tip). Bold as
brass, they have just told me that I am pronouncing my
name incorrectly!

What I find really interesting is that it makes a real positive
impact on me when someone listened and gets the
pronunciation right. I really want to interact with that person,
who through a small action of listening has already
warmed me up!

Thanks for the tip (never hurts to be reminded of good manners)
and thanks for the laugh.

Trevor Bibic

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Art, Good article!!

I have the first name of Richard....but go by the name of

Dick...so you know the comments. I have never let it bother me,
and most people call me Mr. Beal instead of Dick. I gotta
tell ya in sales it gives you some great creditability when people
who know you call you MR.!

Like you say the yuk,yuks I don't worry about

Dick Beals

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Art, This one always makes me laugh. My son is the
captain of his hockey team. And one of his very good friends is
"John Traczewski." It never ceases to amaze me how many PA
announcers butcher that name when they do the starting lineup.
You can hear them pausing, and say, 'um, er, John, um,
Tray-um-chzhwesssski."

You wonder why they don't take the time to read the program in
advance and try and find out...especially since we often play in the
same rinks more than once in a weekend! By the 3rd game you'd
think SOMEONE would come ask the kid how to pronounce his
name...which is actually fairly easy. They pronounce it
"Trah CHESS key."

Tim Nelson
McGraw Hill Construction

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Art, I love this Tip on names. I, too, have an unusual
last name of Musolf (moose-off) which is rarely pronounced
correctly. As such I try to be very sensitive to the correct
pronunciation of names and often put the phonetic
pronunciation in my sales notes.

The other key point is not to rename people. My name is
Michael and I introduce myself as Michael, but often people
instantly call me Mike which drives me up the wall (someone
won't be getting a sale doing that).

Lastly thank you for sharing http://www.pronouncenames.com.
It will be a very helpful sales tool. (And, yes, I have already
added the pronunciation of Musolf.)

Keep up the great work!

Michael Musolf

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Art, Yes, I have heard "Pat Breast in a Hand"
more than once growing up!

Best Regards,

Pat Bresnahan
Business Development Representative
Genevieve Swiss Industries

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Continue Having Your Best Week Ever!

Art


QUOTE OF THE WEEK
"I am still determined to be cheerful and happy, in
whatever situation I may be; for I have also learned
from experience that the greater part of our happiness
or misery depends upon our dispositions, and not upon
our circumstances."

Martha Washington (1732 - 1802)
 

 

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request. Contact: Art Sobczak, President, Business By Phone Inc. 13254 Stevens St.,
Omaha, NE 68137,
(402) 895-9399.  Or, email:arts@businessbyphone.com

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