Issue 288

January 20, 2004

ATTENTION AOL USERS AND ANYONE WITH INTERNAL
OR EXTERNAL JUNK EMAIL FILTERS
AOL9 Users: Please add ArtSobczak@BusinessByPhone.com to
your address book so you'll be sure to receive every issue of
these Tips..
 
Everyone Else: Please contact your IT department or ISP and instruct
them to "whitelist," approve, and let through the emails from ArtSobczak@BusinessByPhone.com that you have subscribed to.



 


Art's Recommended Resource for Lists and Sales Leads
  
 
     

UNBELIEVABLE! UNLIMITED SALES LEADS
FOR ONLY $9.95 A MONTH! 

It's true. The best site to go to for business sales leads is 
GoLeads.com. Download as many Sales Leads as you want. It's only $9.95/month. Don't purchase another list until you Click Here. Includes Contact Names, Industry Headings and Employee Sizes.
 
 

This Week's Tip:
How to Get More Emails to Decision Makers
 

Greetings!
 
I'm assuming that since you're subscribed to this newsletter, the phone
is an integral part of your sales methodology. Of course you're likely
also using other methods of communication and message delivery to some
degree at some point in the process, such as letters, post cards, email notes,
web sites, WebEx, PDF files, brochures, proposals, samples, and face-to-
face meetings.
 
 
We're shifting away from the phone for a week to address one of these:
email. Very specifically, we're addressing an email problem:
getting your emails delivered.
 
 
Junk email is a horrible annoyance and costly problem for businesses,
and even worse for families receiving porn emails on their home computers.
 
 
Lots of alternatives are being used to combat this junk. Unfortunately
for those of us using email for legitimate purposes, we're often an innocent
victim of these preventative measures. Our emails are filtered out before they
reach the receiver.
 
 
There are a few things we can do to minimize the problem. In emails, certain
terms, words, phrases, colors, graphics and other clues commonly identify
an email as junk sent from a no-life spammer. Filters look at these and use
different formulas to block the messages.
 
 
To maximize the chance of your email getting through you can test your
email message by running it through a filter that will tell you how you scored
on the junk scale, and then you can modify accordingly before sending out
your message. It's free. Go to:
 



 

==========================================
 
JUST AVOID THE OFFENDING WORDS
Of course you can create your email by avoiding things that will probably
get you screened out. Tips reader, Tom Arnold sent me a list of such words
and phrases. He complied this list from several sources on the Internet.
 
 
As I was getting ready to send this, I had a major "Duh, no kidding,"-moment.


 I realized it wouldn't reach most people. Of course a list of words most likely
to set off a spam filter would, indeed, not make it past most spam filters.

 
 
So, I'm posting the list in the Tips archive online. You can see this issue in its
entirety, including the list of words and phrases at
 
Avoid the following:
 
Subject Field Contains:
"!" AND "$"
"!" AND "free"
"advertisement"
"$$"
punctuation of any kind
"FREE"
Body Field Contains
"Click Here"
"cards accepted"
"removal instructions"
"extra income"
",000" AND "!!" AND "$"
"for free?"
"for free!"
"more info" AND "visit" AND "$"
"SPECIAL PROMOTION"
"one-time mail"
"order today"
:"order now"
"money-back guarantee"
"100% satisfied"
 
To Field Contains
"friend@"
"public@"
"success@"
 
From Field Contains
"sales@"
"success"
"success@"
"mail@"
"@public"
"@savvy"
"profits@"
"hello@"
 
 
Key Words and Phrases to stay away from in your message
subject, and content:

Urgent
Free (caps present high "tag" ratio)
Click Below (Repeatedly and/or in CAPs)
Click Here (Repeatedly and/or in CAPs)
Offer
No obligation
No hidden costs
No gimmicks
New Customers
One time
Giving away
Viagra
Act now


QUOTE OF THE WEEK
"Nobody will believe in you unless you believe in yourself."
Liberace

 

Go and have your best week ever!

Art

 

 

 

Art's Recommended Resource for
Motivating Your Sales Team or Distribution Channel 
     

LOOKING FOR A WAY TO KICK-START YOUR 2004 SALES?
SalesDriver's online solution makes it easy to run an incentive program.
We offer pay-for-performance pricing, rapid program deployment and
fulfillment of over 1,200 inspiring reward items. A complete incentive
solution that delivers real sales results - fast!

If you manage a sales team, take a demo of the SalesDriver incentive
solution and we'll send you a FREE  multi-compartment travel pack.
To request your travel pack and get further information please visit:
www.salesdriver.com/art and click on "Book a Demo" or call 1.877.213.7483 x209.
*Offer valid through January 30, 2004 or while quantities last. USA customers only.

  

 

 

 

Announcing The Telesales Rep College 2004 Dates and Locations

"Thank you! In the past it took me 3 to 6 months before I could get a sale but last week I started on my new approach and techniques that I learned from your seminar.  As of today I've SOLD  three new accounts!"
J
anet Mosely, Sales Rep, Wedding Pages Magazine
TheKnot.com

Chicago, March 9-10
Boston, April 14-15
Irvine, CA, May 11-12
Chicago, June 15-16


What is the Telesales College?
It's a two-day interactive workshop, presented by Art personally, where you build your successful call. You'll see and hear what works and what doesn't. Our last program of 2003 was oversold and people were turned away. Sign up today! Go to http://www.businessbyphone.com/college.htm
for complete details on the College, agenda, testimonials, Free bonuses for attending, and more.  Or,  Download the Brochure right now.

Can't Attend? Get The Entire Program
Now on Audio CD

Get the program on audio CD.

http://www.businessbyphone.com/coltape.htm

 

Let's Discuss a Results-Getting, Content-Filled, Customized Training Workshop/Seminar/Keynote for Your Company, National Meeting, or
Association in 2004

I specialize in helping professional salespeople
use the phone as part, or all, or their sales
process to get more business. That means inside
sales pros who never leave the office, or other
sales people who use the phone to prospect, qualify,
set appointments, follow-up, and contact customers
between visits.

From a one-hour keynote presentation or breakout
session at a national or regional or association
meeting, to a several-day program that involves all
parts of the sales call, role plays, and individual
call coaching, I will customize a program for you
(again, if there's a fit).

If you like what you read here, it's even better in
person, and it is developed and delivered for your
type of call. I will listen to tapes of your calls
in advance and do my homework to ensure that.
Your sales pros will leave armed with proven, how-
to ideas and strategies, and pumped to put them
into practice to avoid resistance and get results!

Let's talk about a program for you for 2004. I have
a few 1st Quarter dates left, and we're also booking
for the remainder of the year. Please call me at
800-326-7721, or email me at ArtS@BusinessByPhone.com

Special Incentive for Phoenix-Area Programs
If you are in the Phoenix area, or are scheduling
your program there, you will not have my travel and
lodging expenses to cover.

 




To Earn More in 2004, You Need to Learn More. Add These Best-Selling Resources to Your Sales Library
"How to Sell More, In Less Time, With No Rejection, Using Common Sense Telephone Techniques,"
By Art Sobczak

J
ust about every question I get on any aspect of the telesales or prospecting call is answered in these two books. Let me help cut down on the time and grief it might take to come up with the right responses and statements for screeners, interest-grabbing opening statements, resistant-reflex responses, tough questions, real objections, and more.

Get Volumes 1 & 2.
Just $59.
 


      
"Motivating Without Money-CASHLESS Ways to Stimulate Maximum Results, Raise Morale, and Reduce Turnover With Your Telephone Sales and Service Personnel,"
 by Dave Worman


In this 200-page book, you'll get the proven, step-by-step details for dramatically, and immediately improving attitude and morale, increasing productivity, reducing turnover, and ultimately building a happier, healthier sales and/or service environment. $29.50
  Get it now.

 

Eliminate Costly Hiring Mistakes. Find Out If Applicants Can And Will Sell

Check out the Business By Phone Advanced Hiring System. Hiring by "gut feel" often results in a "pain in the gut."
 
Take the guesswork out with this personality profiling and values testing that provides you with reports so accurate it's eerie.

Attention Managers Who Hire:
Get a free test to evaluate by going to
www.advancedhiring.com/bbp/index.asp

 



 
See the past several months worth of  back issues free.
www.BusinessByPhone.com/
backissues.htm

Also get the first four years worth of these Tips. There's a table of contents of topics so you can easily find exactly what you're looking for right now.

 

 


 


See them at
www.BusinessByPhone.com/
articles


 

Check our our discussion forum, TeleSalesTalk.

FREE Special Report:
42 Telesales Tips You Can Use Right Now

 


 

Reprint These Tips In Your Own Publication
We encourage you to reprint these Tips in your own email, online, or conventionally-printed publications. It's free, as long as credit is given. Reply with your
request. Contact: Art Sobczak, President, Business By Phone Inc. 13254 Stevens St., Omaha, NE 68137, (402) 895-9399.  Or, emailarts@businessbyphone.com

 



Please Pass this Issue Along to Friends, Co-Workers, Customers ... Anyone Who Could Benefit.

They'll appreciate it, and so will I!


To subscribe, send an email to
TelEHotTips@businessbyphone.com. Please put "JOIN"
in the subject line.

Or, simply have them go to www.BusinessByPhone.com
and enter the email address.

 


 

Contact Info
Art Sobczak
Business By Phone Inc.
13254 Stevens St.
Omaha, NE, 68137
402-895-9399
arts@BusinessByPhone.com